How to request a refund:
- for tickets purchased at the Festival box office: send an email to info@elba-music.it by September 17, specifying that the request is for the refund of the September 9 concert, including your full name, IBAN, and attaching a copy of your ticket(s);
- for tickets purchased via Vivaticket: there is no need to contact the Festival box office. Vivaticket will send a direct communication with instructions and an online form to request the refund. Please proceed as indicate by September 17.

